CONTACT US:

 

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Contacting an herbalist or health adviser can be a difficult task. Asking for personal well being assistance is well personal!  So, rather than telling you why or when, or ever suggesting that you do… we just want you to know that when you are ready we’ll be here for you to reach out in any way you like.


Company Contact Information:

Email us at: emory.magicstone@gmail.com

 

Magic Stone Herbals

Emory E Prescott

PO Box 275

Sylva, NC 28779

emory.magicstone@gmail.com


Shipping Policy:  Usually we ship items within 72 hours of receiving your order.  Some herbal products contain ingredients that take weeks to infuse so if inventory is low we may notify you to see if you are willing to wait, or want to change or cancel your order.


Refund Policy:

We want to make sure you are 100% happy with your purchase. All returns must be made within [10] days of receiving your order. Please contact us at emory.magicstone@gmail.com.  You will be asked to list the reason for the return and why you are dissatisfied with our product(s).  You will need to return ship your items via USPS Priority mail services, with tracking information.


Privacy Policy:

We at Magic Stone Herbals have the utmost respect for our customers’ privacy. In no way will we violate this philosophy. We will not release any information gathered about our customers.  Any information that we gather from our customers will be compiled anonymously and used solely for our statistical purposes. The statistical information we gather from our customers will be used to help us enhance the shopping experience for our customers.  Any privacy concerns should be directed to emory.magicstone@gmail.com; we take all privacy concerns very seriously and will respond appropriately and quickly. Our customers have been our number one priority and will continue to be our first priority in the future.